Customer Service Representative - State Farm Agent Team Member
Full Time • Jersey City, NJ
Benefits:
- Competitive salary
- Paid time off
- Signing bonus
Are you the go-to person for solving problems and making people’s day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team!
As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you’ll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you’ll play a key role in creating exceptional experiences.
This isn’t just a job—it’s a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon!
What You’ll Be Doing:
- Answering customer inquiries with professionalism and care.
- Helping customers make policy updates and changes.
- Assisting with claims and providing timely follow-ups.
- Keeping accurate records of interactions to ensure seamless service.
What We’re Looking For:
- A natural communicator with great people skills.
- Detail-oriented and able to multitask like a pro.
- Customer service experience? That’s a plus!
Compensation: $40,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Jersey City, NJ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none